Support
"If there was a problem, yo, I'll solve it"
- Vanilla Ice
Here are some frequently asked questions. If you can't find the answer to your question in this list, please get in touch via the contact form below.
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How do I know if my items will fit?
Unless a product is one-size-fits-all, there will be a link under the size selection buttons to a size guide for that product.
Please refer to the size guide for instructions on how to measure, and to see the grading by size for the garment.
How long will it take to receive my order?
2-5 days for fulfillment, plus shipping time.
On the product page under the "Add to Crate" button you will see an expected delivery date. This should be a close estimation of the fulfillment and shipping times combined.
What is your return policy?
Since our products are made to order for you, unfortunately we do not accept returns or exchanges.
If you believe there is a problem with the workmanship of a product, please respond to your order email within 14 days of receipt of the item with images and a description of the issue. Once the problem is confirmed we will replace the item or refund your purchase as soon as possible.
If you no longer have your order email please contact us.
How are your shirts printed?
Our t-shirts are customized via direct-to-garment printing, using Kornit Water-based and NeoPigment inks.
These inks are Oeko-Tex™ certified, meaning they are safe to print on disc jockey clothing and reduce environmental waste. They provide a high washing colorfast AATCC rating of 4.
Is it acceptable to play a 320kbps mp3 at the club?
Yes.
What sounds better, vinyl or digital?
Nice try, not getting into it. Whatever you think.